Vice President Product Portfolio Operations Manager - Consumer Bank Business

Company: JPMorgan Chase & Co.
Location: Wilmington
Posted on: November 8, 2024

Job Description:

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.


As a Product Portfolio Operations Manager in Consumer Bank Business and Product Transformation, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.


Job responsibilities

• 
  
• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
  
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
  
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
  
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
  
• Establish a partner communication framework to create awareness and alignment between Digital and Consumer Bank strategic objectives and initiatives.
  
• Partners closely with CB and Digital Product Owners, Technology Leads, Design Leads and Data Owners to manage product portfolio priorities, capacity, dependencies, risks, and performance metrics.
  
• Implements agile product development best practices aligned with Consumer Bank Agility Office standards; facilitate adoption of best practices with product teams.
  
• Aligns product portfolio priorities to strategic business objectives and desired P&L outcomes.
  
• Ensures product development tools and resources are being used effectively (e.g., Jira).
  
• Prepares senior management updates including Portfolio Reviews (PR), bi-weekly Product Updates and Executive Management Reports (EMR).
  
• Supports special projects and executive requests and synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders.
  
  Required qualifications, capabilities, and skills
  
  • 
    
  • 5+ years of experience or equivalent expertise in program management or performance optimization
    
  • Proven ability to manage and implement operational effectiveness initiatives
    
  • Proven ability to operate within the product development life cycle and agile methodologies -
    
  • Proficient in agile product development methodology.
    
  • Proven experience delivering timely, high-quality communications, presentations, and reporting for various stakeholder groups. -
    
  • Attention to detail is a must with continuous focus on design excellence.
    
  • Demonstrated ability in dealing with different stakeholder groups and driving the agenda.
    
  • Excellent relationship-building skills, with ability to establish trust and credibility.
    
  • Advanced level experience in all Microsoft Office tools (Excel, PowerPoint, Teams), Confluence and Jira.
    
  • Must be self-motivated, tenacious, and able to work with high degree of independence.
    
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Keywords: JPMorgan Chase & Co., Silver Spring , Vice President Product Portfolio Operations Manager - Consumer Bank Business, Executive , Wilmington, Maryland