General Manager

Company: Plazahotelelpaso
Location: Washington
Posted on: November 13, 2024

Job Description:

Opportunity: General Manager
The Morrow Washington DC, Curio Collection by Hilton, a unique and contemporary hotel in DC's NoMa district, is seeking a dynamic and visionary General Manager to lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Your Growth Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Your Focuses
Leadership

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• Lead, inspire, and mentor a diverse team of department heads, cultivating a culture of collaboration, innovation, and accountability.
  
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.
  
  Guest Experience
  
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  • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
    
  • Continuously seek opportunities to enhance guest interactions and exceed expectations.
    
    Financial Performance
    
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    • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
      
    • Monitor financial performance through regular analysis and implement corrective actions as needed.
      
      Operational Excellence
      
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      • Maintain a seamless and efficient operation by overseeing all aspects of hotel management, including front office, housekeeping, food and beverage, and maintenance.
        
      • Implement best practices to uphold quality and safety standards.
        
      • Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.
        
        Community Engagement
        
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        • Establish strong relationships within the community, participate in Chamber of Commerce and local associations positioning the hotel as an integral part of the community.
          
        • Act as a brand ambassador and maintain a positive public image.
          
          Strategic Planning
          
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          • Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.
            
            Employee Development
            
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            • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
              
              Your Background and Skills
              
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              • Associate or Bachelor's Degree in Business, Hospitality or a related field is preferred.
                
              • 5+ years as a General Manager or similar leadership role in a lifestyle hotel or boutique setting.
                
              • Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance.
                
                HHM Benefits and Perks
                
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                • Medical, Dental and Vision Health Insurance
                  
                • Paid Time Off
                  
                • 401k Company Match
                  
                • Free Basic Life Insurance
                  
                • Travel Discounts
                  
                • Commuter Transit and Commuter Parking Benefits
                  
                • Quarterly Bonuses and Incentives
                  
                • Employee Assistance and Wellness Program
                  
                • Educational/Professional Development
                  
                • Technology Reimbursements
                  
                  Work Environment and Context
                  
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                  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
                    
                  • Occasional travel required.
                    
                    What We Believe
                    People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
                    The compensation range for this role is $200,000.00-$220,000.00 and the determined salary will be commensurate with the candidate's qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with 5 years of relevant experience.
                    
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Keywords: Plazahotelelpaso, Silver Spring , General Manager, Executive , Washington, Maryland