Patient Dining Services Manager

Company: Sodexo
Location: Washington
Posted on: November 1, 2024

Job Description:

Unit DescriptionLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.Sodexo is seeking a Patient Dining Services Manager at MedStar Washington Hospital Center, in Washington DC.Free onsite Parking provided in addition to Free Shuttle Services to and from the Metro.If you have extensive experience in a healthcare environment, you are encouraged to apply now!As the Patient Service Manager, you will provide oversight to the hospital's Diet Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. You will be the conduit between the patient tray line and clinical components of compliance.Job Responsibilities include:

• Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.
• Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
• Ensure compliance with Sodexo operating policies and procedures and work to maintain those standards.
• Accountable for the execution of service quality and ensures customer and client satisfaction.
• Conduct patient rounding.
• Host monthly diet education classes with Nutrition Assistants.
• Be the onsite expert for the patient ordering system.Learn more about MedStar Washington Hospital Center Is this opportunity right for you? We are looking for candidates who have:
  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
  • Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
  • Knowledge of nutrition and specialized diets;
  • Experience with oversight of diet offices; and/or
  • Strong management skills, preferably in healthcare.Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.Employees who work at MedStar are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
    • Medical, Dental, Vision Care and Wellness Programs
    • 401(k) Plan with Matching Contributions
    • Paid Time Off and Company Holidays
    • Career Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.Qualifications & RequirementsBasic Education Requirement - Associate's Degree or equivalent experience.Basic Management Experience - 2 years.Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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Keywords: Sodexo, Silver Spring , Patient Dining Services Manager, Hospitality & Tourism , Washington, Maryland