Advanced Support Consultant

Company: VirtualVocations
Location: Arlington
Posted on: November 7, 2024

Job Description:

A company is looking for an Advanced Support Consultant I to provide support for their clients using Apricot software.

Key Responsibilities

Become an expert in customers' use of Apricot software and customizations
Meet regularly with customers and respond to inquiries in a timely manner
Document client interactions and provide coaching on best practices

Required Qualifications

2+ years of experience in technical support or customer success
Interest in technology and problem-solving
Detail-oriented and well organized
Experience with Apricot software is preferred
Non-profit organizational experience is a plus

Keywords: VirtualVocations, Silver Spring , Advanced Support Consultant, Professions , Arlington, Maryland

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