Systems Analyst

Company: Northern Star Mining Services Limited
Location: Washington
Posted on: November 12, 2024

Job Description:

Ready to pursue your professional journey with Northern Star? As an ASX 50 global-scale gold miner, we have sizeable operations in Western Australia and Alaska. With unparalleled pathways for advancement and avenues for personal growth, we stand as Australia's premier gold employer. Your journey starts here.At Northern Star, we live by our STARR Core Values of Safety, Teamwork, Accountability, Respect and Results. These Values are not just words on paper; they are the cornerstone of our Company culture and guide everything we do. You will play a pivotal role in upholding these Values and contributing to our collective success.Northern Star Resources are seeking an experienced Systems Analyst to join our team at KCGM on a residential basis.As the Systems Analyst in Kalgoorlie, you will be responsible for ensuring the Company's IT systems and computing environments are managed and maintained effectively and efficiently to provide maximum service availability and security, as well as assisting with providing support to the Company's IT users, desktops, laptops, printers, mobile devices, and common software applications used across all business units.This is a Kalgoorlie residential role on a 5/2 4/3 roster working 10-hour days.Key accountabilities:

• Plan and implement medium sized site-based IT projects, such as network extensions, hardware refreshes, and application upgrades, and manage contractors that may be required to implement these projects.
• Perform housekeeping & preventative maintenance on Server infrastructure, Network infrastructure including Windows Servers, VMware virtualization platforms, & Cisco managed switches & routers.
• Provide helpful and friendly customer service to Northern Star employees and contractors.
• Hands on management, provision, and support of IT systems on-site including connectivity issues, installing, and maintaining desktops, laptops, servers, network equipment, applications, and monitoring operational status.
• Participate in the on-call roster, and while on-call be available for remote support for occasional urgent support issues via remote support on attending site.
• Maintain regular backups for all on-site servers and ensure that disaster recovery plans are maintained, up to date, and tested.
• Advise Northern Star staff and contractors on IT security best practices and ensure compliance with the Information Technology Policy.
• Ensure that decommissioned equipment is secured, and data is destroyed as per the Data Management Standard.
• Install and maintain computing hardware and applications, including Windows and Windows Server, Office 365, and other business applications on desktops, laptops, mobile devices, and servers.
• Maintain up to date monitoring dashboards, and hardware registers for servers, desktops, laptops, and mobile devices.
• On occasion, monitor the IT Service Desk and ensure that support incidents are dealt with in a timely manner, and support incidents are escalated to senior IT staff or IT management when required.Requirements:
  • 3 years System Administration experience in Microsoft Windows Server environments, Active Directory & Group Policy management.
  • Management of SOE environments including exposure to SCCM, MECM, or InTune.
  • Cisco CCNA certification or equivalent work experience, including managed switches, VLAN & routing configuration.
  • Excellent communication, interpersonal, and customer service skills.
  • 2 years relevant experience in the mining industry.
  • Considerable experience with VMware administration and Veeam backup configuration & management.
  • Exposure to Operational Technology networking such as point to point Wi-Fi and LTE.
  • ITIL certification and or experience working within an ITIL framework.
  • Minimum 3 years of experience supporting IT system infrastructure, and 2 years relevant experience in the mining industry.
  • Experience implementing, operating, and supporting large multi-site IT environments, including Microsoft Azure, Office 365, Windows Server, SCCM, SQL, Active Directory, backups and disaster recovery, Terminal Services, VMware, and security services.
  • Demonstrated ability to maintain or exceed best industry practice in implementing and supporting IT systems.
  • Degree majoring in computer studies from a recognised tertiary institution or demonstrated equivalent work experience.Discover the perks of working at Northern Star---
    • Company subsidised GU Health Insurance.
    • Gold Price Variable bonus incentive.
    • 5 weeks annual leave for site-based employees.
    • Employee Share Plan programs.
    • Gold standard parental leave policy.
    • GoldSTARR rewards program - cash savings for everyday expenses.
    • Employee Assistance Programs (EAP) that includes free, confidential counselling and wellbeing services.
    • Salary continuance (income protection) insurance from commencement.
    • Salary sacrificing benefits, including novated leasing and remote area living benefit options.Eligibility:Candidates must meet our pre-employment criteria which includes a medical, drug and alcohol screening, relevant right to work and valid Australian national police clearance.Northern Star is an equal opportunity employer committed to achieving a diverse and inclusive workforce. We encourage people from all backgrounds to apply.Apply now to join the Northern Star team!
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Keywords: Northern Star Mining Services Limited, Silver Spring , Systems Analyst, Professions , Washington, Maryland