Service Desk Associate -Finance Background

Location: Washington
Posted on: November 14, 2024

Job Description:

Our client is a prominent player in the DC Financial Industry and is looking for a skilled Service Desk Associate to join their team. The right candidate will be extremely polished and comfortable working with C-level executive on a regular basis.

Title: Service Desk Associate

Authorization: Green Card / US Citizen

Rate: $30 - $35/hr. Pay

Length: 6 months Contract to Hire.

Location: Washington DC

Technical Considerations:

- 3 ? 5 years? experience in a service desk environment

- Windows 7 support 3 -4 years (MCSA Windows 7 preferred)

- MAC support (Apple Certified Support Professional (ACSP) preferred)

- SCCM familiarity

- ITIL Foundations

- Mobile phone support (MACD?s) is an asset. E.g. working with provider to change plans or order phones

- Cisco IP Phone support is an asset. We are a complete VoIP shop so call manager experience would be great.

- AV/VTC experience is a plus.

Other considerations:

- Worked in a high end and demanding support environment like law firms, consulting firms or the big finance houses.

- Impeccable soft and communication skills (very polished)

- Willing to work in a business attired environment (Suit and Tie and Dress Suits)

- Confirmed background and credit checks by recruiter before offer can be made

Notes:75% Windows & 25% Apple support.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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