Digital Services Production Assistant
Company: Kirkland & Ellis, LLP
Location: Washington
Posted on: November 14, 2024
Job Description:
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About Kirkland & Ellis At Kirkland & Ellis, we are united in our
ambition and drive to move forward. We share core values that help
us achieve excellence: collaboration, talent empowerment, service,
inclusion, respect and gratitude. Our people are our greatest
asset, and we invest in the brightest talent and encourage a
diversity of perspectives and strengths to create dynamic teams
that operate at the pinnacle of their field. Our talented
professionals show up every day knowing they will engage in
meaningful work, continuous learning and professional
development.
As one of the world's leading law firms, we serve a broad range of
clients with market-leading practices in private equity, M&A
and other complex corporate transactions; investment fund formation
and alternative asset management; restructurings; high-stakes
commercial and intellectual property litigation; and government,
regulatory and internal investigations. We handle the most
complicated and sophisticated legal matters because we don't just
meet industry standards, we create them. We bring innovation and
entrepreneurialism to every engagement and, as a result, have
long-standing client relationships with leading global corporations
and financial sponsors. With 6,500 employees (including 3,500
lawyers) operating from 20 offices across the United States,
Europe, the Middle East and Asia, we are one of the largest law
firms in the world and a top financial performer.Essential Job
Functions The Digital Assistant Production Assistant is responsible
for serving as a digital imaging and printing expert, who will be
responsible for providing a wide variety of digital documents
processing services including printing, scanning, media duplication
and copying. The assistant must have extensive experience in
copying, scanning, and imaging, and working in a networked print
production environment. Strong computer skills are required
including an extensive working knowledge Microsoft Office Suite
(Word, Excel, PowerPoint, and Access), and Adobe applications.
Familiarity with scanning platforms and Canon multi-functional
devices is preferred.In addition to the technical skills, the
Digital Services Assistant must have strong communication skills,
both written and oral, be extremely responsive to customer
questions and concerns, customer service oriented, committed to
quality, and deadline driven. The ideal candidate must have a
strong attention to detail, outstanding organizational skills, a
high degree of concentration, patience, professionalism, and the
ability to multi-task, within a fast-paced work environment. The
Digital Assistant must be a motivated self-starter with the ability
to work independently and/or in a group environment. The ability to
lift and/or carry 50 pound boxes and spend long periods of time
standing is required. Prior experience in a law firm service center
where mail, print, and facilities work were performed is
required.ESSENTIAL FUNCTIONS Customer Service
Ensure the highest level of customer
care Assist walk-in customers, answer incoming phone calls and
monitor department email account Conduct technical, capacity and
workflow assessment of the customer's desired output and determine
what is needed to complete the job Offer advice, guidance and
suggestions to staff to ensure efficient use of department services
and capabilities Keep customer informed regarding job status Ensure
on-time delivery of all completed work requests Coordinate internal
resources or vendor services as needed to meet customer
needsGeneral Production Tasks
Operate production printers, scanners
and copiers Cross train in all areas of production such as copy,
binding, cutting, drilling and folding Troubleshoot and maintain
production equipment Support financial results by minimizing waste
and rework, utilizing equipment and supplies in a cost-effective
mannerScanning/Imaging
Complete various scan projects and
requests using high-volume production MFDs Prepare, scan and
reassemble original documents Send scanned image via email or
desktop for processing, conversion, clean-up, naming and storage.
Scan color documents and photographs Diagnose and correct image
quality problems Check document quality before, during and after
processing Convert file formats as required Create searchable PDFs
Create single and multi-page TIFF files Perform OCR on images to
make searchable or convert to editable format Index, store,
retrieve electronic documents on mass storage devices, network
drives and Document Management SystemPrinting
Complete various black and white and
color print requests using high-volume production MFDs Print
application (.doc, .xls, .mpp, .vsd, .htm) and image (.pdf, .tiff,
.jpg) files sent via email or from media/storage Print email
messages and attachments from media and email links (.pst, .nsf)
Format documents for printing Search and print documents from the
Document Management System Configure job processing software and
applications to manage job queues, process files and print jobs
Diagnose and correct print quality problems Perform quality control
checks on print jobs including print quality, job alignment, paper
stock and material used in the printing processFile Processing,
Conversion and Storage
Convert application files to PDF
image files Use OCR software to convert image files to editable
word processing files Convert compressed files (.zip, war) to
application or image files and print or return via
emailQualifications & Requirements
Associate degree or post-High school
technical training preferred; High school diploma required Minimum
of two (2) years' experience in a production document processing
environment Previous law firm service center experience where
digital services, mail and facilities was performed is required
Minimum of one (1) year direct customer service experience Computer
literacy including technical familiarity with printing, imaging,
Microsoft operating systems and applications Ability to operate
large centralized reprographic equipment Effectively communicate
both verbally and in written format with customers and Firm staff
Ability to lift and/or carry up to 50 pounds and spend long periods
of time up to four (4) hours standing Ability to work overtime as
required by workload, staffing and customer need with little or no
notice Ability to type a 35 words per minute with
accuracyTechnologies/Software
Microsoft Outlook, Word, PowerPoint,
Excel, DMS, OCR, Adobe .WORK ENVIRONMENT
This job operates in a professional
fast paced office environment How to Apply Thank you for your
interest in Kirkland & Ellis LLP. To complete an application and
submit your resume, please click "Apply Now."Compensation: The base
salary range below represents the low and high end of the salary
range for this position. This range may differ based on your
experience and skill set, geographic location, and cost of living
considerations. At Kirkland & Ellis, we consider compensation more
than just a base salary. We also offer an exceptional range of
flexible benefits, personal support and tailored learning and
development opportunities all designed to help you realize your
full potential both in life and at work. Washington D.C. - $54,500
-$63,800Equal Employment Opportunity All employment decisions,
including the recruiting, hiring, placement, training availability,
promotion, compensation, evaluation, disciplinary actions, and
termination of employment (if necessary) are made without regard to
the employee's race, color, creed, religion, sex, pregnancy or
childbirth, personal appearance, family responsibilities, sexual
orientation or preference, gender identity, political affiliation,
source of income, place of residence, national or ethnic origin,
ancestry, age, marital status, military veteran status, unfavorable
discharge from military service, physical or mental disability, or
on any other basis prohibited by applicable law.Closing Statement
The www.kirkland.com job postings and recruiting mailbox are for
candidates only. If you are a recruiter, search firm or employment
agency, and do not have a signed contract with Kirkland & Ellis LLP
("K&E") and have not been asked specifically to submit
candidates, you will not be compensated in any way for your
referral of a candidate even if K&E hires the candidate. Direct
contact with K&E employees in an attempt to present candidates
is inappropriate and will be a factor in determining any future
professional relationship with the Firm. #LI-Onsite #LI-LW2
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Keywords: Kirkland & Ellis, LLP, Silver Spring , Digital Services Production Assistant, Professions , Washington, Maryland
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